Frequently Asked Questions

Where Do I Park My Car?

There is a multi story car park across the street at the Captain Cook Square car park on Brentnall Street and also Sainsurys car park is very close by. On Sundays you can park outside the studio for free.



Do I Need To Pay Before I Book My Photo Shoot?

Yes! All booking deposits must be paid in advance to secure your booking with us.



How Can I Pay For My Photo Shoot?

1. You can pay for our £29.00 photo shoot offer directly via paypal, debit/credit card here. 2. You can also pop in to one of our studios to make a payment or call us. 3. For gift vouchers please get in touch to book, quoting your voucher(s) code. Please note: Once it's paid you must get in touch to let us know so that we will enter you in to the diary, unless you have used the online booking system.



When Can I View My Photographs?

Viewing sessions take place 30-60 minutes after your photo shoot booking. Images are showcased to you on one of our large screens in our fantatstic viewing suite complete with music and popcorn!



How Long Do I Wait For My Prints?

We normally say up to 2 weeks on prints after your viewing, if you are ordering additional prints please allow up to two weeks after full payment of your order.



Got A Different Question?

If there is anything we haven't quite covered please get in touch here to ask!



What If I Haven't Received Confirmation For My Photo Shoot?

Every photo shoot booking MUST be confirmed by a member of staff. Once a time and date has been discussed AND agreed we will then reply via email, facebook, booking card or phone call to finalise and confirm your appointment. Without confirmation of your booking your booking will not enter our diary.